Please ensure you have read and agree to this policy before booking an appointment. I do try my absolute best to fill cancellations wherever possible and if the appointment can be filled, I will not charge the cancellation fee. Unfortunately appointments cancelled with short notice are difficult to fill.
- Cancellation within 24 hours of appointment time will be charged for 50% of the treatments booked in
- Cancellations with less than 12 hours notice, and no shows will be charged 100% of the treatment booked in. This also applies to cancelling part of an appointment, for example if you have booked in for a leg wax and a Hollywood but only want the leg wax and have not given at least 12 hours notice to amend your booking, you will be charged for the full appointment as booked.
In the event that a cancellation fee is payable I will contact you with details on how to make payment.